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It is the successor to the company’s 2012 flagship model, the One X—which was critically acclaimed, but commercially unsuccessful due in part to insufficient marketing efforts.

The smartphone was unveiled on 19 February 2013 at press events in New York City and London and is HTC’s seventh flagship smartphone.

However, some aspects of the device, such as its photo quality, battery life, and certain elements of the device's operating system, were subject to scrutiny by critics.

The device has received numerous awards and accolades, including being named "Best New Mobile Device" by the GSM Association at Mobile World Congress 2013, and was named the best smartphone of 2013 at the same conference one year later.

Nevertheless, with around 5 million units being sold during its first two months of worldwide availability, HTC stated that the One was the most successful launch in the company’s history.